Exeter 01392 207900
Yeovil 01935 385963
Totnes 01803 895295

Welcome to Solicitors Title

Our clients tell us that they enjoy working with us. Why? Because we act as their legal partner, not just another service provider.

We are a long-established group of modern lawyers who provide a personalised legal service for businesses and the people who create, grow, run and sell them; we look after you and your business, helping you to achieve your ambitions.

Whether you’re starting out in business or expanding internationally, our commercial experience can support you; or perhaps you’re looking to buy your first home or need to make a will – we offer a full range of services tailored to your needs.  In addition, we have a real depth of expertise in a number of specialist areas; these include franchising, noise nuisance and motorsport.

Statistics show that many people who would benefit from legal advice shy away from seeking out help and support over uncertainties around costs; unlike almost all other law firms, we only charge our clients based on the actual time spent working on the matter or in many cases we will agree a fixed fee; we do not adopt an artificial 6-minute unit of time in our charges; after all if we’ve spent only 2 minutes on something, how can it be right to charge our clients for more? However, this this is the approach almost all other solicitors adopt!

Alongside our fairer charging policy, much of our work can now be undertaken for a fixed fee; where this is not possible or the best option, we will always provide an up-front estimate of our fees, mindful of the importance around transparency and Costs Information

We build long-term relationships with our clients, recognising that by delivering real value and cost-effective solutions, our clients are able to achieve their aims, effectively and efficiently. Our initial consultation is always free, just contact us or request a call back.

Awards

Western Gazette
Business Awards 2014

2015 Legal
Award Winner

Devon and Somerset
Law Society 2016 Shortlist

The Legal 500
2016

The Legal 500
2017

Shortlisted Devon and Somerset
Law Society Awards 2018

Regulated

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Does your Business Need a Staff Handbook?

09 Sep 2019

A staff handbook serves many purposes – yet surprisingly, many businesses still choose to operate without one. However, most HR professionals recommend that you provide every member of staff with a copy, as it ensures employees are familiar with all company policies and procedures.

In this article by our employment specialist Wendy Harris, you’ll find out what a staff handbook should contain, and how it can support your business in the future.

What is a Staff Handbook?

Quite simply, a staff handbook is a document that’s supplied to all members of staff (preferably when they start working with you). It contains important information about your company policies and procedures, and ensures that every employee fully understands what’s expected of them – in terms of behaviour, protocol and responsibilities.

It also outlines what actions to take in the event of any grievance or dispute, and what their entitlements are, with regards to things like maternity / paternity leave, sick leave or redundancy.

Why Does it Matter?

A staff handbook provides valuable protection in the event of an employee raising a grievance against your company. For example, if a member of staff quibbled their rights regarding unauthorised absence, you would be covered; as you’d have already provided them with the handbook, which outlines the company policies and procedures.

It also ensures all team members are on the same page. There’s no room for confusion or ambiguity – everything they need to know is contained within the one document.

What Should Your Staff Handbook Contain?

There are no hard-and-fast rules about what your staff handbook should contain. However, here’s just a few things we recommend you include:
• Key policies. Equal opportunities, health and safety, drugs and alcohol etc.
• Key procedures. Disciplinary rules and procedures, grievance procedures, what happens in the event of a dismissal, redundancy procedures etc.
• Rights. Employee rights regarding maternity, paternity, adoption and parental leave (these must be in-keeping with current statutory rights).
• Sickness and absence. Explaining what happens in the event of an authorised or unauthorised absence.
• Data protection, email and internet policies. Fair usage of internet and email in the workplace, plus protocols relating to the protection of sensitive data.
• Flexible / at-home working policies. Options, expectations and procedures – if applicable.
You might also want to include information about payment and bonuses, health and insurance benefits, and workplace conduct. If you’re unsure what should feature in your staff handbook, talk to an HR professional, who will be able to draft a suitable document for you.

Mission Statements

Your staff handbook is also a great opportunity to share your company’s ethos and mission statement – which is a valuable motivational tool. By outlining right from the start what the company objectives are, you ensure that all staff share and understand your vision. It provides clear focus about the direction you’re taking as a company, and highlights your employee’s vital role in the process

Professional Employment Services for Business

If you’d like some assistance creating a suitable staff handbook for your employees, or want help with any other aspect of your HR or employment law, please contact our employment specialist Wendy Harris to explore how we can help or why not take a look at our related employment services.

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Setting up the First Health & Safety Franchise in the UK

Award Winning C2 Safety: Jerome Timbrell, Managing Director, on working with us: “The decision to use Solicitors Title was made so much easier when we met face to face with Richard James, head of Solicitors Title’s franchising practice. We wanted to use a professional law firm that spoke our language, especially as we are the first UK safety advisors to franchise our operations.

Read More >