What information do we collect about you?
We collect information about you when you register for our services provided through the Site. This information may contain personal information and will only be processed by us for our legitimate purposes, in compliance with the Data Protection Act and the General Data Protection Regulation – the way in which we use this information is explained more fully below.
In addition, we may collect non-personal information about you automatically as a result of your use of the Site, such as the type of device and browser which you use to access the Site and any website from which you linked to us, for the purposes of improving the performance of our Site and improving your user experience, but you cannot be identified from this information. We will only use such non-personal information to help improve the Site, the services that we provide and to better understand our users’ activities.
How we use information provided about you
We collect personal information to process your subscription, ensure that you have access to relevant content and to ensure that the services we provide are relevant to you and your needs/preferences.
We will treat any information submitted by you through our Site as confidential and will not abuse this trust by providing all or any part of that information to third parties without your consent. We will not sell, rent, loan or otherwise distribute any information that you provide to us, unless required to do so by law or where we have your consent.
In some areas of our Site we may ask for certain items of personal or business information from you, which will enable us to provide our services and otherwise supply relevant information about us and the services that we offer, or to contact you after your visit. We will only use the information that you provide for the following purposes:
- To keep in contact with you for marketing purposes (including offers, promotions and updates in relation to us, the services that we provide or those which we believe may be of interest to you);
- To understand and appreciate your needs and requirements as a user of our services;
- For analysis and research to develop and improve our Site and the services that we provide (to include analytics and similar software to understand the way in which users interact with our Site); and
- To provide you and others with relevant information about us and the services that we provide.
You have a right at any time to stop us from processing certain information about you, including for marketing and research purposes. If you no longer wish your information to be used in this may, please contact us with a simple request and we will update your preferences.
Otherwise, we will take it that you are happy for us to continue using your information for the purposes outlined above.
Data Risk and Cyber Crime
You accept the risk that data transmitted to the Site through electronic means may be intercepted before reaching us or may be accessed or copied by unauthorised third parties, or exploited unlawfully. We do not assume any responsibility for guarding against the acts of third parties and shall not be liable for any direct, indirect or consequential losses or damages incurred or suffered as a result.
In managing our own systems, we take reasonable steps to guard against the risks of cyber attack an the potential for loss of data.
Access to your Information and keeping it Accurate
Under applicable data protection laws, you have the right to request details of the information that we hold about you. Should you wish to be provided with these details, please contact us in writing at the address or using the contact details on our Site. Until 25 May 2018, we may make a small charge for providing this information to you.
We want to make sure that your personal information is up-to-date and accurate. Therefore, you can ask that we update, correct or remove certain information from our records. Again, you can do this by sending us a simple request.
Further details of our and your legal rights and our obligations and duties can be found at the Information Commissioner’s Office (ICO) website at: https://ico.org.uk.
If you wish your information to be removed from our database, or no longer wish to receive marketing material from us, please confirm this request in writing.
If you have any questions or concerns regarding your privacy, or if you experience difficulties in accessing or viewing our Site or using our services, please contact us.