For many, chasing their customers for payment is at best a necessary evil. In order to minimise the need to do so, we provide some tips on improving payment performance.
When should you chase payment?
In order to successfully recover payment it is essential to gather information about your customer before you carry out any work for them. You should be able to identify your customer’s full legal entity, their company registration number and their contact details, including the name of the person that you should communicate with for invoicing purposes and to deal with queries quickly.